workIT Sessions

Lost In Translation: Avoiding the Pitfalls of Cybersecurity Discussions With Your Board

CIOs/CISOs and their security teams collect a multitude of metrics, all of which are important to their ability to do their jobs. They’ve not been as successful when it comes to condensing all of that information for Board risk reporting.  This session will provide guidance on building security metrics that tell a story the Board really cares about. 


Scot Moye, Managing Partner of Palladian Cyber Risk Management

 Scot Moye over the last 28 years, has acquired vast experience and expertise in many areas of Cyber Risk Management and Information Technology including 21 years of management with combined experience as a CTO and Director of Information Technologies.  He has cultivated 24+ years of expertise in the Security, Software, Entrepreneurial, Finance and Banking, Healthcare, and Government. He has extensive expertise aligning Business Strategies with Technology Solutions using a number of industry best practices including Enterprise Architecture, Compliance, Risk, & Governance, M&A, Processes and Controls, Systems Development Lifecycle, and User Centered Design disciplines. 


Caren Shiozaki, Managing Partner of Palladian Cyber Risk Management

Caren Shiozaki is Executive Vice President and Chief Information Officer for TMST, Inc., based in Santa Fe, NM. The company is currently in Chapter 11. Due to the company’s circumstance, in addition to the usual CIO duties she focuses on cybersecurity, risk management, and information governance. She is responsible for litigation support projects involving large scale data management and forensic data analysis. Prior to TMST, Ms. Shiozaki was Vice President and CIO for Belo Corp, one of the nation’s largest media companies with a diversified group of market-leading television, newspaper, cable and interactive media assets headquartered in Dallas, TX. She has extensive experience in both
technologies and business roles at American Express and Bank of America. She has served as an advisor to venture capital groups and served on the board of a startup technology company. She is a co-founder of Palladian Cyber Risk Management and TerraSOL LLC. Ms Shiozaki is Chair of the Board of Directors for SIM, an international association of technology executives. She also leads their Cybersecurity Special Interest Group. She is Board President for the Santa Fe Alliance for Science, a consortium of STEM professionals and academics working with the Santa Fe Public Schools. She serves as technology advisor to the CEO of Girls Inc. of Santa Fe. She has a degree in Genetics from the University of California at Berkeley. She holds ISACA’s CGEIT certification, and is also a certified e-Discovery Specialist.

Recruiting Reimagined

Finding the best talent, hiring them quickly and onboarding them efficiently, can be difficult in today’s competitive environment. Please join us to hear how Oracle Recruiting Cloud addresses these common challenges of recruiting and takes this process into the modern era by leveraging a data-driven approach and a mobile-first user interface (UI) to source and engage both internal and external candidates, and apply business insights across all of HR for better hiring decisions.  Oracle improves the end-to-end user experience by taking advantage of the latest in consumer-driven technology innovations, such as chatbots, mobile-first UI, and adaptive intelligence. 

Mary Garcia Ingram,  Solution Engineering Senior Manager at Oracle

Mary Garcia Ingram is a seasoned software veteran and has worked for Oracle Corporation for over 24 years.  During this time, she has held roles in development, consulting, solution engineering and management.  Mary works with customers to help them realize success using Oracle Cloud Human Resources applications.  Mary manages a team of solution engineering professionals in the Western US and Canada.   

Mary holds a BA degree from Stanford University and an MBA from University of California, Davis. 

Excited or Terrified? Growing Your Business

Many times, technical expert(s) will start a business and will not be able to concentrate on what they are really good at.  There are often contradicting goals, miscommunication or lack of planning that prevents you from mastering day-to-day operations and growing in a focused and strategic manner. Learn methods to help you define your focus and develop strategies for growing a small business or consulting practice. 

Sheri Clark, President Clark Consulting Group

Sheri Clark has over twenty-seven years of business analysis, process improvement, business coaching, quality assurance and software engineering experience. She has utilized a variety of process improvement and business modeling techniques for large and small organizations in Europe and the United States and has conducted numerous CMM assessments and participated in ISO 9000 audits. 

Recent experience includes business coach and management consultant, compliance specialist for PNM, testing and quality project management lead for PNM, technical business analysis lead and quality engineer for Boeing-SVS and Boeing-LTS and quality testing at Sandia National Laboratories. Various consulting assignments include utilizing Lean+ methodologies, including value stream mapping for multiple organizational and technical disciplines. Ms Clark has provided project oversight services, gap analysis, improvement planning and assisted with implementation of various improvement models, including CMM, CMMi, ISO 9001, and Malcom Baldridge. She also conducts requirements elicitation and management workshops and has assisted organizations in gathering, documenting and managing business, system and software requirements and performance metrics. 

Sheri is an ASQ Certified Manager of Quality and Operational Excellence (CMQ/OE) and has received the ASQ Quality Improvement Associate (CQIA) certification. She is chairperson of the Albuquerque Women In Technology group of the New Mexico Technology Council (NMTC). Ms Clark has extensive experience implementing LEAN+, ISO 9000 training; formally trained by the SEI in CMM, CMMI and SCAMPI evaluations; ITIL Foundations 


Jobs & AI Anxiety The Future of Work: Adapting to Technological Change

For decades, people have worried that one day machines could take over their jobs. Robert Half research suggests that there’s little to fear about emerging technologies — if you’re prepared. Instead, there will likely be many opportunities to take advantage of. In this presentation, we discuss how new technologies such as artificial intelligence and the Internet of Things will affect the workplace and the nature of your job — and the jobs of your employees. We also touch on the very real human anxieties — and also the excitement — that come from these changes. In short, we try to answer the question: What is the Future of Work and how is technology involved?

Renay Moya, VP of Technology Staffing for New Mexico Robert Half Technology

Renay Moya has 18 years as a Staffing Consultant in Information Technology providing recruiting, job placement, and employment consultation.

She is a liaison to thousands of hiring managers and IT professionals in New Mexico with expertise in providing hiring solutions. She consults employers on how to become an employer of choice and provides career consultation and career development to IT professionals and job seekers throughout the state of New Mexico. 

Renay serves on the New Mexico Technology Council as the Jobs Chair and is an active member of the Helpdesk Institute, Women in Technology, Cybersecurity, and numerous local technology users groups. 

She is a proud Air Force Veteran, New Mexican native, devoted wife, and mom to her Fur-baby- Lulu!

Things I Learned the Hard Way: IT Project Pitfalls and How to Avoid Them

Over the course of the last 30 years, I have witnessed many projects run into trouble.  In some cases, “trouble” simply meant that budgets or schedules were at serious risk, but in other cases “trouble” meant catastrophe.  This presentation will examine some of those projects and review what lessons were learned from working through the issues in order to achieve an acceptable outcome.  We will also discuss principles that can be applied by anyone involved with a project to avoid costly mistakes such as those we review.  

While the PMI Project Management Body of Knowledge (PMBOK) will serve as a reference during many of the discussion points, the presentation will be geared toward all level of project participants whether they are project managers, project sponsors/stakeholders, or project team resources. 


Pete Shelkin, President of The Osuna Group, LLC

Pete Shelkin is a proven leader in the Health IT industry, with over 30 years of leadership experience and an effective blend of technical and business skills.  His extensive experience includes crafting IT strategy and defining the role, structure, and mindset of the IT department in evolving organizations, including merger and divestiture scenarios.  As President of The Osuna Group, LLC, Pete now provides valuable executive IT consulting services to healthcare organizations throughout the US, with emphasis on Strategic Advisory, Project Management, and Interim Leadership services.   

Prior to his consulting roles, Pete served in leadership positions for several leading healthcare systems.  His experience includes roles of VP & Chief Technology Officer for Presbyterian Healthcare Services in Albuquerque, NM, Deputy CIO and Chief Technology Officer at Ohio State University Medical Center in Columbus, OH, Director of Information Technology/CTO for Swedish Health Services in Seattle, WA, and Director of Information Systems for First Choice Health Network, also located in Seattle, WA.   In these roles Pete was responsible for leading all technology vision and strategy activities, as well as overseeing all technology engineering, operations, and support services.   He also served as an instructor for the School of Allied Medical Professionals at the Ohio State University.   

Pete’s industry leadership also includes service on the board of the Health Information Management Systems Society (HIMSS).  A passionate advocate for the use of personal, portable devices in the delivery of health services, Pete also sat on the board of the Personal Connected Health Alliance (PCHA), an industry leadership group dedicated to facilitating the development and adoption of personal health solutions.  

Pete holds an MS in Health Administration from the University of St. Francis and a BS in Economics from Central Washington University.  He also holds CISSP and PMP certifications.  Pete’s publications include a chapter addressing Health IT ethical challenges in The Tracks We Leave: Ethics and Management Dilemmas in Healthcare, published by the Health Administration Press, and a chapter on Project Management and Health IT in Health Informatics: An Executive Primer published by HIMSS Press. 

Why Do Process Improvement and Project Management Need Each Other?

As a growing organization, how do you manage expectations of your stakeholders with your current resources?  How do you know if you need more resources and what type you really need? 

We will discuss how to use process improvement (PI) and project management (PM) techniques to address uncertainty in estimating IT projects.   You will learn how to integrate PI methods with PM to build consistent and reliable estimates. Using the consensus created in PI working sessions you can create meaningful and realistic estimates.  Join us to learn how to support realistic forecasting for your stakeholders. 


Jane Betterton,  President of Betterton Technical Services

Jane Betterton works with organizations to apply best practices in project management that build their systems and organizational culture to be focused on results. Jane’s work includes supporting organizations to develop an effective Organizational Project Management (OPM) framework that serves as the backbone for repeatable and effective project management that is aligned with the strategic results of the organization. Jane is a PMP and has worked with PMI’s Organizational Project Management Maturity Model (OPM3) since 2008. Jane is an expert in using and training project managers to use PMI Standards/ Guides, MS Project, Visio and Microsoft Office applications to communicate effectively.